CUSTOMER CARE
Our shot skis are available if they are featured on our website. If we are unable to fulfil a purchase or the time frame is going to be delayed we will get in touch and let you know.
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We work with you to make sure you get the shot ski that's right for you, in the most convenient way possible. You can email, call or message us and we'll answer any questions as soon as we can.
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We don't accept cancellations as a rule, but get in touch with us on plankstudioshotskis@gmail.com if you do have any reservations or changes to your order.
PRIVACY & SAFETY
If you decide to buy one of our shot skis, enter a competition or sign up to our newsletter, then you will need to provide some personal details. We promise to never share or sell your personal information.
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We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable electronic procedures to safeguard and secure the information we collect online.
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COOKIES
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs by gathering and remembering information about your preferences.
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We use cookies to identify which pages are being used which helps us analyse data in order to improve our website to our customer's needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
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A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
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You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
LINKS TO OTHER WEBSITES
If at any point we provide links to external websites, we ask you to remember that we are not responsible for any of the content or for the protection of any personal information given whilst visiting these sites.
WHOLESALE ENQUIRIES
For wholesale prices get in touch with us at plankstudioshotskis@gmail.com, we are more than happy to supply skis for shops or events. Just let us know who you are and what it is you are looking for.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL